Privacy Policy

Who We Are

Camino al Sol — Private & Bespoke Retreats is a private offering operated by Yaogará. We are committed to maintaining the highest levels of discretion and professionalism in how we handle your information.

For any privacy-related inquiries, please contact us at: yaogara@proton.me

Information We Collect

We collect the minimum information necessary to provide our services and ensure the safety and suitability of our offerings:

• Contact information: Name, email, phone, and country.
• Inquiry details: Information you provide when messaging us.
• Coordination data: Preferred dates, location preferences, and scheduling information.
• Health and screening information: Sensitive data such as medical or psychological history, shared voluntarily during our intake and screening processes.
• Communications: Records of correspondence sent to or from us.
• Technical data: Minimal server logs including IP address, user agent, and timestamps.

This site does not use cookies or tracking technologies.

How We Use Information

Your information is used strictly for the following purposes:

• Responding to inquiries and coordinating private consultations.
• Assessing suitability and safety through medical and psychological screening.
• Providing bespoke logistics and service delivery (travel, dietary planning, staffing).
• Maintaining internal records for operational continuity and duty of care.
• Ensuring security and preventing fraud.
• Meeting legal obligations where applicable.

Legal Basis for Processing

We process your data based on:

• Consent: When you voluntarily submit forms or screening information.
• Contractual necessity: To take steps at your request prior to entering into a contract for services.
• Legitimate interests: Maintaining site security and improving our service delivery.
• Vital interests: To protect safety in emergency situations.

Data Sharing

We do not sell personal data. Sharing is strictly limited to vetted service providers essential for service delivery, including:

• Medical professionals (doctors/psychologists) for screening and duty of care.
• Culinary and dietary staff for specific nutritional requirements.
• Logistics partners such as specialized drivers or accommodation providers.
• Operational IT providers (email and hosting) for secure communications.

We share only the minimum necessary information and maintain strict confidentiality expectations with all partners.

International Transfers

As our services are global, your information may be processed by service providers in different countries. We take all reasonable steps to ensure your data remains confidential and secure during these transfers.

Data Retention

We retain information only as long as needed for the purposes described, unless a longer period is required by law. Specifically:

• Inquiries that do not proceed to a booking are typically retained for 24 months.
• Client records are retained for a period necessary for ongoing duty of care and legal compliance.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability where applicable. If our processing is based on consent, you may withdraw that consent at any time.

Please contact yaogara@proton.me to exercise these rights.

Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. Access is strictly limited to individuals who require it to perform their duties. While we strive for the highest security standards, no method of transmission or storage is 100% secure.

Children

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.

Changes

Any updates to this policy will be posted on this page with revised effective dates.